Terms & Conditions

Standard Terms and Conditions

The following terms of business apply to any and all of the domain name registration, Website hosting, e-mail, Website design & construction, programming and other Services (together "Services" and individually "Service") to be provided by us to the Client from time to time.

• "Server" means the computer Server(s) equipment operated by us or on our behalf in connection with the provision of the services.

• "Subscription Services" refer to the registration of domain names, hosting, email, CMS, E-Commerce, or SaaS services.

• "Website" means the collection of HTML pages and images located on the Server(s) allocated by us to the Client for use by the Client as a site on the Internet.

• “Service” refers to any website, web app software application or subscription service provided by us.

• “Standard Rate” means £85 per hour (charged in units of 30 minutes) for normal work and £150 per hour for programming. Work may be charged at a different rate to the “Standard Rate” when necessary.

• “Service Fee” is the monthly or annual fee for one of our subscription services.

• “Billable time” is calculated as the time taken to do one or more requested pieces of work in a given work session. Once this work has been completed the work session has finished. If later that day additional updates are received this additional update will be considered a separate work session. Work Sessions are billed in 30min units.

• “Excess Bandwidth Rate” means £1.00 per 1Gb. This may be revised by 3 Legs Ltd, giving not less than 1 month's prior notice via our hosting Website.

• "Completion Date" means the end of the period stated in the quotation.

• “Out of hours” refers to bank holidays, weekends or any time outside our standard weekday hours of Mon-Fri 9am to 5pm.

• “Third Party System” refers to any software system, service, API, data feed or external data that is integrated in order to provide services not offered by one of our subscription services.

• “Us”, “ours” or “our” refers to 3 Legs Ltd.

1) PROJECTS & GENERAL WORK
1.1) AUTHORISATION
The Client is engaging 3 Legs Ltd, a limited liability company (registered office: Lyonville, Stuggadhoo, Marown, Isle of Man, IM4 2AJ) as an independent contractor for the specific project of developing and/or improving a website or other programming project. If the Website is to be installed on the Client's web space on an Internet Service Provider's computer, the Client hereby authorises 3 Legs Limited to access this account, and authorizes the Internet Service Provider to provide us with "write permission" for the Client's web page directory, cgi-bin directory, and any other directories or programs which need to be accessed for this project. The Client also authorises us - at their discretion - to publicise their completed website to web search engines, as well as other web directories and Indices.

1.2) CONTENT
Text, images and other elements of the project that are supplied by the Client must be in final version. Any substantive change after the site has been created will be charged for at our Standard Rate.

1.3) COMPLETION
3 Legs Ltd and the Client must work together to complete the project by the completion date or such other date as both parties agree.

The Client must supply 3 Legs Ltd with complete text, graphics and other content promptly, and if this has not been done in adequate time to enable 3 Legs Ltd to meet the completion date, the entire amount of the contract will be immediately due and payable.

1.4) PAYMENT OF FEES
Fees to 3 Legs Ltd are due and payable on the following schedule:
For work costing up to £1,000.00, 50% upon signing this contract, and 50% when the project has been completed according to the Client's original written specifications (or as amended in writing by agreement between the parties).
For work costing over £1,000.00, 3 Legs Limited will request 25% stage payments on work totalling £1,000 or more: This will be 25% on signing contract, two further payments of 25% during construction of the project at stages agreed by both parties, and 25% on completion.
In case the Client has not secured Web space on an Internet Service Provider's computer by the time the web pages are completed, the web pages may be delivered to the Client on disk, CD or any other suitable medium. Advertising the pages to web search engines and updating occurs only after the final payment is received.
1.5) STAGED PAYMENTS
Website projects can vary in terms of cost and delivery schedule. In some cases, the Client may be required to provide significant content, and others less; this will be outlined in the delivery schedule of our quotes.
3 Legs Ltd. therefore operate a staged payment policy for Website projects. Our general staged payment policy is detailed in para 1.4.
Complex programming or software projects may require a bespoke payment policy.
 
1.6) TAXATION AND LAWS AFFECTING ELECTRONIC COMMERCE
From time to time, governments enact laws and levy taxes and tariffs affecting Internet electronic commerce. The Client agrees that the Client is solely responsible for complying with all such laws, taxes, and tariffs, and will hold harmless, protect, and defend 3 Legs Ltd and its subcontractors from any claim, suit, penalty, tax or tariff arising from the Client's use of the Internet and electronic commerce.

1.7) WORK & WEBSITE MAINTENANCE
3 Legs Limited carries out work as requested at our relevant rate. Website Maintenance only covers minor alterations to the Website/software; any major work will be quoted for on a case-by-case basis. The Client can choose to have a specific maintenance agreement with agreed terms, which agreements may be subject to additional terms & conditions as laid out in the support/maintenance agreement.
Any billable time not covered by a Maintenance agreement will be billed at our Standard Rate.

If the Client, or a party other than 3 Legs Ltd, attempts updating of the Client's pages, any time required as a result of this to effect repairs will be assessed at the Standard Rate, and is not included as part of the maintenance agreement (the maintenance period commences upon the date the Client signs this contract). Changes requested by the Client beyond the limits specified in the agreement will be charged at the Standard Rate. This rate shall also govern additional work authorised beyond the maxima specified for such Services as general Internet orientation education, marketing consulting, web page design, editing, modifying product pages and databases in an online store, and art, photo, graphics Services, and helping Clients learn how to use their own web page editor.